Tunebow

Help

Support

Something not working, or a question about your songs or subscription? We are here to help.

Email us

Tell us your device model and what happened. A screenshot helps. We reply by email.

support@ra2lab.io

Common topics

  • Manage or cancel your subscription

    In the app, go to Settings > Manage Subscription. Or open your App Store subscriptions or Google Play subscriptions. Deleting the app does not cancel a subscription.

  • Restore a purchase

    New phone or reinstalled the app? Open Settings in the app and tap Restore, signed in to the same store account you bought with.

  • Refunds

    Purchases are processed by the store, so refunds are requested there: Apple or Google Play.

  • Report a song or block a creator

    Use Report or Block on the song in Explore. How it works and what happens next: Community Guidelines.

  • Privacy and your data

    What we collect and how to request access or deletion: Privacy.

  • Terms

    Subscriptions, AI-generated songs and sharing to Explore: Terms of Use.

Frequently asked questions